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VENZA And TraknProtect Empower Hotel Employees

Tuesday, December 04, 2018
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Data Security & PCI Compliance

VENZA has announced a new partnership with Chicago-based TraknProtect, a move designed to provide hotels with safety buttons and ongoing employee training in one easy-to-use system.
This development comes as legislation strengthening sexual harassment policies in the hospitality industry has become widespread and the American Hotel and Lodging Association (AHLA) and its major hotel members (including Hilton, Hyatt, IHG, Marriott and Wyndham) have announced plans by 2020 to provide employee safety devices to all staff that directly interact with guests. The laws in New York, Seattle and Chicago are already in effect, with Miami Beach following in August 2019. Along with the need for better personal security solutions, hoteliers are realizing that they must integrate better staff training platforms, a solution now available to VENZA and TraknProtect clients as a more effective way to deliver employee training.

Utilizing a network of BLE & Wi-Fi gateways, the TraknProtect platform gathers real-time location data from the safety buttons once they are activated. The proprietary software (available via mobile app, web app and desktop) allows designated staff to receive alerts and respond quickly, knowing the exact location of their employees, even if they have moved since triggering the alert.

“Recognizing that both our companies were in alignment—empowering hospitality employees with our respective services—we decided to partner and better serve the industry,” said Josh Bergen, VENZA President. “With this new partnership, VENZA will be utilizing PEAK®, its proprietary learning portal to host training courses for TraknProtect clients.” The partnership also assures hotel management that they are compliant while mitigating their liability and securing the safety of their staff, an issue taking on more urgency with the #MeToo movement and initiatives by many major hotel brands to strengthen sexual harassment awareness and training. By leveraging PEAK®, clients will be better able to identify and address knowledge gaps and vulnerabilities in their employee training, access program information on how to use the safety buttons and instruct those responsible for responding to safety button alerts.

“Hoteliers are increasingly focused on the importance of creating safe environments for staff and guests, and we are especially pleased to develop our partnership with VENZA at a time when more hotel companies and more cities are developing stronger protection and security measures,” said Parminder Batra, CEO & Co-Founder of TraknProtect.

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